Maya is a voice + chat agent powered by Twilio and your knowledge base. She picks up calls in under two rings, sounds professional, knows your hours, and remembers context across conversations. After-hours? She handles routine inquiries and escalates urgent ones via SMS or Slack.
Multi-language out of the box (English, French, Spanish), with full Quebec Law 25 compliance for Quebec-based callers.
Picks up in <2 rings, transcribes every conversation.
Pulls from your knowledge base, never makes things up.
New client / existing / urgent / spam categorization.
Direct into Acuity, Cal.com, Calendly, or your PMS.
Urgent issues escalate via SMS or Slack with context.
Every conversation logged with summary and outcome.
EN / FR / ES native, others on request.
Handles routine, escalates urgent. Never sleeps.
Per-call time vs. a $48K full-time receptionist.
| Task | Human | Maya | Saved |
|---|---|---|---|
| Average inbound call | 4 min | 0 min (she handles it) | 4 min |
| Appointment booking | 5 min | 0 min | 5 min |
| Lead qualification | 6 min | 0 min | 6 min |
| FAQ response | 3 min | 0 min | 3 min |
| After-hours coverage | n/a (missed) | 24/7 | No leads dropped |
Set your typical inbound volume.
Forwarding number live within 24 hours. $497/mo CAD — replaces a $48K receptionist.
Hire Maya Now ↗A quick intro call with the Wilfred team to scope your AI hire — discuss the role, integrations, and whether we're a fit. No slide deck, no pressure.
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