Theo plugs into Slack, Discord, LinkedIn, your support inbox, and your help desk. He answers common questions from your knowledge base, flags anything ambiguous for human review, posts welcome messages and weekly digests, and tracks sentiment over time.
He never makes things up — when he doesn't know, he says so and escalates. Every reply is logged, exportable, and reviewable.
Slack, Discord, LinkedIn comments, support inbox.
Pulls from your KB, cites sources, never hallucinates.
Flags ambiguous or high-risk questions for human review.
Alerts when sentiment dips, tracks NPS-style trends.
Onboarding new members with the right context.
Top discussions, new members, sentiment summary.
Flags repeat questions as new FAQ entries.
Drafts replies in Zendesk, Intercom, HelpScout.
Per-task time vs. a $65K community manager.
| Task | Human | Theo | Saved |
|---|---|---|---|
| Reply to common question | 5 min | <1 min | 4 min |
| Weekly digest write-up | 1.5h | 5 min | 1h 25m |
| Sentiment monitoring (daily) | 30 min | 0 min | 30 min/day |
| Support ticket draft | 8 min | 1 min | 7 min |
| New-member welcome | 3 min | 0 min | 3 min |
Plug in your typical community + support volume.
Plugged into your channels and replying within 48 hours. $1,497/mo CAD.
Hire Theo Now ↗A quick intro call with the Wilfred team to scope your AI hire — discuss the role, integrations, and whether we're a fit. No slide deck, no pressure.
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