Four-location group with a shared central reception team. Missed evening and weekend calls were costing them roughly 15 new-patient bookings per month. Front desk was burning out on recall outreach.
Hired Maya (Receptionist) at the Growth tier. Connected her to Jane App across all four clinics. Maya handles every call between 5pm and 8am, every weekend, plus all proactive recall outreach.
Missed-call rate dropped to zero. New-patient bookings up 22% inside 90 days. Front-desk team stayed intact — they now handle the in-person experience and complex cases, which they prefer. Patient satisfaction on the post-visit survey climbed 11 points.
Jane App is their PMS partner — Maya operates inside it, doesn't replace it. The dental staffing agency they use for hygienists still does their thing. The dentists practice dentistry.
Maya can be answering your phones within 48 hours. PHIPA-aware, Canadian-hosted, fully audit-logged.
Hire Maya Now ↗