Olivia runs inbox + calendar for 7 partners on the Sovereign tier. Each partner reclaims ~9 hours/week. The CFO calls it "the cheapest senior hire we've made."
60-person PE-backed rollup with 7 senior partners across two Quebec offices. Data residency was a hard requirement (Law 25). Partners were drowning in email and calendar coordination.
What they did
Deployed Olivia (EA) on the Sovereign tier — dedicated Canadian Azure tenant, customer-managed keys, 7-year immutable audit log. Each partner gets their own Olivia instance, trained on their voice and priorities.
What changed
Each partner reclaimed ~9 hours per week. Partner-utilization rate up 12 points. Email response SLA went from 24 hours to 2. The CFO's exact quote: "the cheapest senior hire we've made."
The partner-friendly part
They have a longstanding outsourced CIO. The CIO approved the Sovereign architecture and remains the security owner. Wilfred reports to him — not around him.
Want results like this?
Olivia on the Sovereign tier ships in dedicated Canadian infrastructure with Law 25 residency, customer-managed encryption keys, and immutable audit retention.
